Performance-Driven Practice: The New Code for Vet Clinics | Kisaco Research

Veterinary leaders are facing a triple bind: talent recruitment, declining footfall, and tech growing pains. In this interactive session, hear how top-performing practices are solving for scale—redesigning workflows, rethinking roles, and leveraging technology to boost revenue per DVM, reduce churn, and build more resilient, high-performing operations from the inside out.

Session Topics: 
Unleashing Profit Potential
Speaker(s): 
Moderator

Author:

Tori Williams

Founder
Lemonade Coaching & Consulting

Tori Williams

Founder
Lemonade Coaching & Consulting

Author:

Dr. Kate Elden

Medical Director Telemedicine
Companion Pet Partners

Dr. Kate Elden, DVM, is the Medical Director of Telemedicine at Companion Pet Partners. A UC Davis graduate, she built and leads the organization’s telemedicine program, drawing on roots in equine medicine and leadership as Medical Director at La Jolla Veterinary Hospital. She advances performance-driven, technology-enabled care that improves access, outcomes, and client experience. Her work is always anchored in one goal: helping people and their pets through accessible, exceptional care.

Dr. Kate Elden

Medical Director Telemedicine
Companion Pet Partners

Dr. Kate Elden, DVM, is the Medical Director of Telemedicine at Companion Pet Partners. A UC Davis graduate, she built and leads the organization’s telemedicine program, drawing on roots in equine medicine and leadership as Medical Director at La Jolla Veterinary Hospital. She advances performance-driven, technology-enabled care that improves access, outcomes, and client experience. Her work is always anchored in one goal: helping people and their pets through accessible, exceptional care.

Author:

Connor Lawrie

President & COO
Heartland Veterinary Partners

Connor Lawrie

President & COO
Heartland Veterinary Partners
Time: 
3.40-4.00pm
Agenda Track No.: 
Track 3
Session Type: 
General Session (Presentation)